Refund Policy

​Your happiness matters to us. If something isn't right with your order, here's exactly how we make it right.

1. Our 7-Day Guarantee

If you're not satisfied with your item, reach out within 7 days of delivery and we'll help sort it out. Approved returns are issued as a digital store credit (gift card) — quick, easy, and yours to use on anything in our catalog.

Please note: refunds are issued as store credit only. We're currently unable to offer cash, bank, or card refunds.

2. How Long It Takes

Once we receive and inspect your returned item, your store credit is issued within 7 business days.

3. Your Store Credit Never Expires

Take your time — your credit has no expiration date and can be used on any future order, whenever you're ready.

4. What's Not Covered

To keep things fair for everyone, the following aren't eligible for return:

• Requests made after the 7-day window

• Items not in their original, returnable condition

• Original shipping fees and taxes

5. Received a Damaged or Incorrect Item?

This one's on us — contact us within 7 days of delivery and we'll make it right as quickly as possible.

6. Questions? We're Here.

📧 contact@glowrittual.com ou 1784783878314_898450488@zohomail.com — we typically respond within 24 hours.